Frequently Asked Questions

Which Sili Squeeze™ is right for my child?

Our original Sili Squeeze™ is intended for beginning eaters (around 6 -9 months) and growing toddlers. The patent-pending purge valve design requires similar oral mechanisms your child currently or previously used when breast and/or bottle-feeding.

The Sili Squeeze with Eeeze™ is intended for children ages 2+. Any age can use the Sili Squeeze with Eeeze™ due to its free-flowing nipple spout, but it is not recommended for the youngest eaters, who are not quite coordinated enough to independently feed themselves without spills or accidents. The Sili Squeeze with Eeeze™ is the perfect addition to school lunches — pack a chilled Sili for a nutritious snack or smoothie midday while keeping their lunch box cool!

What age is appropriate to start using the Sili Squeeze™?

The beginning age for any Sili-squeezer is subjective, but we have found that the best time to introduce a little one to the patented spill-proof Sili Squeeze™ is at the time you introduce him or her to pureed foods. Because the purge valve is modeled after a baby’s instinct to root, the Sili Squeeze™ provides a smooth transition from bottle/breast to self-feeding on the Sili Squeeze™ spout.

How should I wash my Sili Squeeze™?

The Sili Squeeze™ is top-rack dishwasher safe. Hand-washing with a basic bottle brush, soap, and hot water is recommended to extend the life of your Sili Squeeze™. Never place your Sili spout over the prong of your dishwasher or drying rack, and do not force a cleaning utensil through the spout–Any of these actions can ruin the integrity of the nipple spout.

We just received our Sili Squeeze™ but neither me or my little one can get any food out–what are we doing wrong?

First off–you are probably doing everything right! The Sili Squeeze™ is a unique eating experience that can be a learning process for many little ones. Some little ones will pick up the Sili Squeeze™ on day 1 and enjoy food right away…Others take their time to discover the function of our patent-pending nipple spout. Your little one will soon discover that by gumming/pinching the tip of the nipple spout with their mouth, while simultaneously squeezing the Sili Squeeze™ will give them the results they want–Food!

Note to parents: DO NOT be deterred if you cannot get any food out yourself. It is unlikely that parents will successfully use a Sili Squeeze™ efficiently; The Sili Squeeze™ was created for the smallest mouths and babies and toddlers especially, have a much stronger sucking ability than we do!

Review the First Time Sili Squeezer Tips included in your delivery or contact customerservice@getsili.com for more information. See also What age is appropriate to start using the Sili Squeeze™? above.

Do we ship outside of the U.S.?

Yes! Besides the U.S. and Canada, shipping is now available in Europe, United Kingdom, Australia and New Zealand.

Please stay updated via our Facebook page or use our Store Locator to find a store near you.

Can I find the Sili Squeeze™ in stores?

Absolutely! To find a store near you, please use our Store Locator.

If you are interested in carrying our products in your store, please email retail@getsili.com for more information or simply enroll in our dealer program.

Can I return the Sili Squeeze™?

Refunds and Exchange Policy
For Direct Consumers 
(Customers who purchased product directly from The Sili Company website)
Customers have 30 days to return any new and unused purchases for a refund or exchange. Product must include all original packaging and hang tags to be accepted for a return or exchange.
The Sili Company does not accept returns for any used product. In the rare instance that a product may be defective, you may email customer service at customerservice@getsili.com.
All return-shipping fees are at the consumer's cost.
Refund requests must be received in writing via email to customerservice@getsili.com. Please include your order ID / confirmation number for faster processing. Once your return is received at our offices, we will issue a full refund for the product(s), to the original method of payment, assuming the product(s) is fully intact and undamaged.
The Sili Company does not accept returns or exchanges for any item(s) purchased through a third party retailer/dealer. Please review the return/exchange policy for the specific retail outlet you purchased your Sili Squeeze™ from.

Can I exchange the Sili Squeeze™ for the Sili Squeeze with Eeeze™ (and vice versa)?

See above Can I return the Sili Squeeze™?

What is the Sili Squeeze™ made of?

All Sili Squeeze™ materials are made of certified food- and medical-grade safe materials that are BPA-, Phthlate-, PVC-, latex- and lead-free.
  • The body of the Sili Squeeze™ is 100% silicone.
  • The clear cap is DN011 Co polyester
  • The two Rings are Polypropylene (PP)
  • The Nipple is a clear TPE (thermo-plastic elastomer)

Do you offer co-op or bulk pricing for large orders?

We no longer offer co-op pricing since we launched our wholesale dealer services.

Are the two different styles of spouts interchangeable on any Sili Squeeze™?

Yes! If you’re little one is using the Sili Squeeze™ but is ready for the next phase in squeezing-the Sili Squeeze with Eeeze™–you will simply need to buy the Replacement Nipple Pack in the Eeeze style (and vice versa).

Can I freeze the Sili Squeeze™?

Yes! You can fill your Sili Squeeze™ with food and freeze it with the cap on. Please note that we do not recommend storing your Sili Squeeze™ in the freezer for an extended period of time. A frozen Sili Squeeze™ is the perfect lunch box addition to keep your child’s lunch cool and will be perfectly defrosted for lunch time.

Help! There is food leaking out of the sides of the Sili Squeeze™! What is going on?

No problem! More than likely, you simply need to realign the male and female attachments where the Body meets the Ring.
The Body of the Sili Squeeze™ has a very small notch toward the top of it, at the opening. The Ring (that attaches to the body) has a very small groove that fits perfectly with the notch on the Body. Make sure these two parts are fastened securely before screwing on the nipple spout and cap. Without this secure match, the Sili Squeeze™ will not work properly.  See an instructional assembly video

Where can I find coupons/discounts for the Sili Squeeze™?

Special discounts are offered to our Facebook fans. Be sure to “like” our Facebook page to take advantage of these periodic deals! You never know when they’ll pop up…
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customerservice@thesilico.com

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retail@thesilico.com

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What Parents are Saying

  • quote I've been spending a fortune on disposable squeeze applesauce and went looking for a container option to send organic applesauce to school with my twin ten year old girls. And happily, I found you. I'm going to spread the word here in Oldwick, NJ.

    — Jacky

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